Welcome to GoldenADU! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit or use our website, engage with our services, or otherwise interact with us. This policy is designed to comply with the California Consumer Privacy Act (CCPA) and other relevant laws.
1. Information We Collect
We collect information about you in various ways when you use our services. This includes:
Information You Provide: This may include personal information you provide when you sign up for our services, complete a form, or communicate with us. Examples include your name, email address, phone number, and home address.
Information from Use of Our Services: We collect information about your interactions with our services, including but not limited to, IP address, browser type, device information, pages visited, and the time spent on those pages.
Information from Third Parties: We may receive information about you from third-party partners and service providers.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: To manage your account, provide customer support, and ensure the overall performance and functionality of our services.
Communication: To communicate with you about your account, our services, and promotional offers that may be of interest.
Improvement of Services: To understand how users interact with our services and improve their functionality, design, and content.
Compliance and Protection: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. SMS/Text Messaging
Golden ADU and its authorized service partners may send SMS or text messages to the phone number you provide when submitting a form on our website. These messages may include:
- Follow-up communications regarding your ADU consultation inquiry
- Appointment confirmations and reminders
- Project updates and service-related notifications
- Responses to your questions or requests
By providing your phone number and submitting a form on our website, you consent to receive these text messages from Golden ADU or its authorized service partners acting on our behalf. Message frequency varies. Message and data rates may apply.
You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts will be sent. For help, reply HELP or contact us at [email protected].
We do not share your phone number with third parties for their marketing purposes. Your phone number is used solely for the purposes described in this policy. Our authorized service partners who may send messages on our behalf are bound by this privacy policy and may not use your information for any other purpose.
4. How We Share Your Information
We do not sell your personal information. We may share your information as follows:
Service Providers: With third-party service providers who perform services on our behalf, such as web hosting, data analysis, marketing, customer service, and communication management.
Legal Obligations: If required by law or if we believe in good faith that such action is necessary to comply with the law, protect our rights or the safety of our users or the public.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Your Rights and Choices
As a California resident, you have certain rights regarding your personal information. These include the right to request access to your personal information, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us at [email protected].
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet-based site can be 100% secure, so we cannot guarantee the absolute security of your information.
7. International Transfers
Our services are based in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
GoldenADU 640 S Curson Ave Apt 305, Los Angeles, CA 90036 213-693-2405 [email protected]
By using our services, you acknowledge that you have read and understand this Privacy Policy.